Shipping & Tracking
SHIPPING POLICY
Crystals bottle is an international brand. We offer international shipping on all our products from the website. Our strategic association with Australia Post & Sendle as our shipping partners helps us deliver the product to you swiftly and safely while being able to track the shipment.
AUSTRALIA
Wade Hutton provides express shipping + tracking on all Australian orders and typically receive them in 1 - 3 business days.
NEW ZEALAND
Wade Hutton provides shipping + tracking on all orders to New Zealand and typically receive them in 10 - 16 business days.
WIDER WORLD
Crystals Bottle provides standard shipping + tracking for all our international customers. The order delivery time completely depends on your location and your proximity to a major city in your country. Keeping this in mind, it is very hard to give a specific estimate. However, we give a vaguely accurate estimate based on popular countries.
Country | Time |
North America | 10 - 28 Business Days |
Western Europe | 10 - 28 Business Days |
Asia & Pacific | 10 - 28 Business Days |
Rest of the World | 14 - 30 Business Days |
We are not held responsible for any late or failure to deliver due to circumstances beyond our control. However, we will do everything in our power to ensure your order is dispatched and delivered.
*Please note ALL orders are packed and posted when payments have been cleared. All orders have a tracking number and will be sent to your supplied email.
*International orders could potentially be delivered earlier than expected or later than the supplied dates.
TRACKING YOUR PARCEL
You can track your parcel on the following links, Track your AUS Post & Track your Sendle parcel Just place your tracking number into the box, labeled, "Enter your tracking number". (Tracking number is provided in the confirmation email).
IMPORTANT INFORMATION
*For orders in Australia, If delivery has been attempted, your parcel will be left in a secure location or a card will be left for you to collect at your nearest Australia Post office. Express Delivery is usually next-day delivery from the time of purchase if you’re in a major metro area.
*During the peak holiday periods, i.e. Black Friday, Valentine's Day, Boxing Day, Christmas, etc. Please allow extra 2-3 days, as Australia Post can be very busy during these periods. We still aim to have your parcel delivered within 5-8 days.
*Once the order is completed from your end, you will receive a confirmation email, informing you that your order has been lodged in our system. After your order has been sorted you will receive a dispatch notification and a tracking number for your parcel.